Overview: A Ten Year History of
Industry Success
Since its development in
1993 by Thomas Murphy, a dozen major
corporations and universities have adopted the “
Decision Model” as their standard
process for making investment and strategic
decisions. This model has helped organizations
reduce spending by $30 million while
prioritizing and improving the success of more
than 600 major programs. The model has been
customized and applied for making decisions in
product development, research, supply chain,
marketing, information technology and sales
investment programs. The impact of this model on
these organizations has been the subject of a
half dozen articles in major publications, case
studies by global research houses and
presentations by top executive clients at
national
conferences.

Success Story: The
Campbell Soup
Company
This Fortune 500 global consumer
goods company has applied the decision model to
select and improve programs in IT, sales product
campaigns, supply chain and research. The model
has been customized to each of these areas.
Several hundred program and investment options
have since been scored and prioritized using the
model. The model has been applied worldwide
across all subsidiaries, including Godiva
Chocolates Company, Pepperidge Farms Company and
Arnotts Foods. The benefits to this global
corporation include reduced program spending,
consolidation of major investments and improved
success of selected initiatives.

Success Story:
Northeastern
University
Northeastern University is one of the
largest private universities in the world with
more than 20,000 full and part time students.
Northeastern has customized and applied the
decision model to create a formal process to
select and improve their investment in
technology. The list of programs scored,
prioritized and improved with the model
encompasses every area of the university, from
academic programs to strategic
initiatives. Application of the
customized model has resulted in consolidation
of critical programs and a better focus on
initiatives that enhance the mission and
objectives of Northeastern University. The model
has become a fully adopted decision process by
the Senior Vice President
council.
Success Story:
Welch Foods
Company
Welch’s, a global food
and beverage company, adopted the Decision
Mapping Model in October of 2002. The model was
customized to help prioritize and improve the
investment in IT programs throughout the
company. Although focused on IT programs, the
development and application of the model
encompassed every function of the company. Vice
Presidents from all functions helped create
weighted decision factors to identify the value
and success potential of programs sponsored in
any area of the company. The result was a model
that identified programs that did not meet the
criteria for investment or needed to be modified
to improve their value. The model also allowed
critical selected programs to be analyzed for
potential risks to their success. The final
model was fully endorsed by the corporate
executive team in January of 2003, when the
first priority target map was presented. Since
that time several dozen key programs have been
selected, analyzed and improved through the
process. The global CIO for Welch has been
invited to speak at several executive forums on
the success and value of this model for the
company.
Success Story:
J.C. Robinson Seed
Company
This global company,
a division of Golden Harvest Corporation, is a
premier supplier of genetically enhanced corn
and soy seeds to farmers in North America and
Europe. The executive
team of J.C. Robinson adopted the decision model
in June of 2003. It was customized to improve
the selection and impact of the major IT
initiatives being considered across the company.
Critical programs of every major function, from
marketing to sales and research all had a
significant IT component. The creation of the
customized model had to encompass the value and
success criteria for major initiatives in all
key functions. In its first few months of use
this model identified and reduced major risks of
cross-functional programs such as inventory
management and forecasting. The model has since
become a cornerstone of a new program selection
and management
process.
Additional Focus Areas
-
Marketing
Programs:
Computer manufacturers
-
H.R.
Strategies:
Hotel and resort chains
-
New Product
Launch:
CPG companies
-
Product
Development:
Food & Beverage companies
-
Academic &
Development: Universities
and Colleges
-
Future Technology Investment
Universities, Consumer
Goods
-
Corporate
Directions:
Consumer
Goods